Betting isn't just about chasing wins — it's entertainment, and entertainment is only enjoyable when you're in control. tb99 is always here with you, every step of the responsible gaming journey.
We believe gaming should be enjoyable, not stressful. That's why responsible gaming at tb99 isn't just a policy — it's a core value.
Set your own daily, weekly, or monthly deposit and betting limits. Once configured, limits can't be easily raised — keeping your budget protected.
Need a break? Pause your account for anywhere from 24 hours to 6 weeks. No bets or deposits can be placed during this period.
If you feel you need an extended break from betting, you can close your account for anywhere from 6 months to permanently. tb99 fully respects this decision.
At regular intervals, you'll receive a "How long have you been playing?" reminder. This small nudge helps you stay aware that real life matters too.
Tb99 strictly prohibits account registration for anyone under 18. Every account is verified through a national identity document.
If you notice signs of problem gambling, our trained support team is ready to help right away. Reach out via Live Chat — we're here to help, not to judge.
Responsible Gaming means betting or playing in a way where you make conscious decisions, know your limits, and never let entertainment turn into a financial or personal problem. tb99 believes that gaming should be a source of enjoyment — never stress or addiction.
Online betting has become a popular form of entertainment for many people in Bangladesh. But like any form of entertainment, it requires moderation. At tb99, responsible gaming isn't optional — it's a core part of how we operate. We want to make sure that using our platform improves your quality of life, not the other way around.
Keep in mind: Betting doesn't guarantee winnings. It's a form of entertainment — never think of it as a source of income.
A responsible player treats betting as one defined part of their overall entertainment budget. They know when to stop, accept their loss limits rather than chasing wins, and value time with family and friends. tb99 supports this healthy mindset and provides all the tools to maintain it, free of charge.
It's not always easy to tell when normal betting becomes a problem. Watch out for the signs below — whether in yourself or someone close to you, it's worth seeking help if they appear.
Important: If you regularly notice any 3 of the signs below, please reach out to the tb99 support team.
Tb99 provides every user with all the tools needed for responsible gaming, completely free. They can be easily activated from your account settings.
Set a daily, weekly, or monthly deposit cap. Reductions take effect immediately; increases require a 7-day waiting period.
Betting is automatically stopped once you've lost a set amount. The most effective protection against financial loss.
Set how long you want to play each session. Once the time is up, you'll be logged out automatically.
Sends a pop-up notification every 30, 60, or 90 minutes showing how long you've been playing and how much you've won or lost.
Temporarily close your account for anywhere between 1 day and 6 weeks. During this period, you will not receive any bonus offers or promotional emails.
Use this option if you want a long-term or permanent break from tb99. Once activated, reopening your account is not straightforward.
Answer the questions below honestly. This is an informal self-check — not a substitute for professional assessment, but a useful starting point for self-awareness.
1. Did you exceed your set betting budget last month?
2. After a loss, did you place more bets out of frustration?
3. Have you prioritized betting over spending time with family?
4. Have you skipped sleep, meals, or work because of betting?
5. Have you ever felt like you can't enjoy yourself without betting?
3 or More "Yes" Answers? Talk to our support team or consider the self-exclusion option. Asking for help takes courage.
Responsible gaming isn't about stopping — it's about playing smart. Follow the habits below to keep betting enjoyable at all times.
Decide how much you're willing to spend before you start playing. This amount should be money you can afford to lose without it affecting your day-to-day life.
Don't play for hours on end. Stick to 1–2 hours at a time, then take a break. tb99's session timer is there to help.
Never bet when you're angry, upset, or under the influence of alcohol. You can only make sound decisions when you're in a clear headspace.
Winning from betting is great, but treating it as a regular income source is where problems start. Keep it as entertainment.
Take at least one full day off from betting each week. Spend that time with family, friends, or hobbies — there's plenty of joy in life beyond betting.
Once you hit your set limit, call it a day. "Just one more round and I might win" — that's the most dangerous thought in betting.
If you feel you need a long break from betting, use tb99's self-exclusion feature. The process is completely confidential and judgment-free.
Open live chat on the tb99 website or app and mention "Self-Exclusion". A support agent will assist you right away.
Let us know how long you'd like the break to last. Please note that once confirmed, the period cannot be ended early.
For security purposes, you'll need to verify your identity using your registered email address or phone number.
Your account will be locked within minutes. You'll receive a confirmation email and all promotional communications will stop.
Alternative options: Email [email protected] with the subject line "Self-Exclusion Request". Your request will be processed within 24 hours.
Problem gambling is a mental health condition — not a sign of weakness. Seeking professional help takes courage. Beyond tb99's support team, the organizations below are also available to help.
Trained support agents are available 24/7 via live chat on the website or app. All conversations are completely confidential.
Email [email protected] with the subject line "Responsible Gaming". You'll receive a detailed response within 24 hours.
Talk to a trusted family member or friend. Support from someone close to you can be just as effective alongside professional treatment.
Consult a local mental health clinic or counselor. Gambling addiction is a treatable condition.
Your safety at tb99 is our responsibility. Register today and enjoy the platform with our responsible gaming tools.
18+ | Gamble Responsibly | Contact Support if You Need Help